Changelog

Follow up on the latest improvements and updates.

RSS

🆕 New
  • 🧾 Quote → Work Order — Convert a Quote into a Work Order, plus:
- Client-level Quotes
- Create Quotes from Service Work Orders
- Create Invoices from Service Work Orders
✨ Improvements
  • 🏷️ Catalog — Added Envelope product categories.
  • 🤖 Records — Updated the Manual vs AI flow when creating records.
  • 🔐 API keys — Longer API access key names are now supported.
🛠️ Fixes
  • 🚪 Portal charts & systems requests — Fixed system consumption charts/summaries not showing correctly (including missing chart values) and improved the systems request flow.
  • 🚪 Portal referrals — Fixed referral submissions creating extra empty sites.
  • 🏢 Work Orders — Office work order creation no longer defaults to a field work order.
  • 🤖 Automations — Fixed a condition issue where record type context wasn’t initializing correctly.
  • 🧾 Form Builder — Fixed multi-select properties incorrectly showing as “Single select”.
  • 📥 Imports — Improved validation for projects without sites and fixed grouped imports that could create duplicate clients.
  • 🔒 Permissions — Fixed a permissions issue where restricted roles could still access Smart Views/Hubs.
  • 🧼 UI polish — Fixed trade label typos/formatting and small alignment issues.
  • 📁 Large projects — Improved file handling for large projects and introduced a 2,500 files per project limit to maintain performance.
🆕 New
  • 💰 Web: Project financials from approved quotes — Automatically seed project financials from approved quote line items.
  • 📞 Web: Calls in-call dial pad — Open the dial pad while you’re already on an active call.
  • 🤖 Mobile: AI Quotes — Create quotes with AI directly from the mobile app.
  • 📎 Mobile: Forms support file uploads — Upload files (not only images) to Forms.
✨ Improvements
  • 📤 Web: Increased upload limits — Upload files up to 1GB in Coperniq, and up to 100MB for public Portal uploads.
  • 🧩 Web: Workflow list upgrades — Added an Updated column + improved workflow list columns for faster scanning.
  • 🧾 Web: “File Requests” naming — “Document Requests” are now labeled File Requests across the UI.
  • 🏷️ Web: Catalog UI polish — Improved Catalog table columns/badges, and clarified the “Edit Catalog Item” header.
  • 🗓️ Web: Schedule/Dispatch — Removed the List View option.
  • 🗺️ Mobile: Maps link fix — Address links now open correctly in Apple Maps and Google Maps.
🛠️ Fixes
  • 🤖 Web: Automations (fast-follow)
- Work Order trigger conditions now correctly use record attributes
- Fixed required fields validation in the Automations builder
  • 📊 Web: Smart Views + Analytics reliability — Fixed an issue where Smart Views/Analytics (and related workflow relationships) could appear incorrect after updating.
  • 🔎 Web: Projects & Opportunities lists — Search/filters no longer reset after opening a record (drawer).
  • 📦 Web: Assets — Fixed an issue where the Assets list could show the same assets across workspaces.
  • 🔌 Web: Aurora integration — Fixed initial cost handling.
  • 📞 Web: Calls UI — Fixed call panel overlap that could hide search.
  • 🧑‍💼 Web: Client referrals — Fixed referral info not showing on the client page for the referrer.
  • 📥 Web: Project imports — Fixed an issue where large project imports could slow down or stall over time.
  • 🧼 Web: Workflow Builder polish — Fixed punctuation in the phase badge.
  • 📱 Mobile: Work orders crash — Fixed a crash when updating work order status.
  • 🍎 Mobile (iOS only): Upload fix (v2.0.9) — Fixed an iOS-only issue affecting uploads in some cases.
🆕 New
  • 🤖 Automations 2.0: New Automations form with Conditional Logic for more powerful workflows.
Screenshot 2026-01-06 at 3
  • 📚 Catalog 2.0: Upgraded Catalog experience, now you can add your new product and services categories
Screenshot 2026-01-06 at 3
✨ Improvements
  • 🗂️ Work Lists: Bulk archive and delete actions to clean up faster.
Screenshot 2026-01-06 at 3
🛠️ Fixes
  • ⚡ Client communications: Improved performance for communication queries on the client page.
🆕 New (🧪 Beta)
  • 📄 Document Templates (Beta): Create reusable document templates in Coperniq Web, with request + project fields.
  • 🧑‍💻 Portal Documents (Beta): Share and access documents directly in the customer Portal.
🔥 Why this matters:
  • ✍️ A DocuSign alternative for sales — generate + send signature-ready docs without bouncing between tools
  • ⚙️ Workflow-native document automation — take repeatable docs (HOAs, permitting apps, interconnection apps, etc.), add them to your workflow, and Coperniq will auto-fill them from your project data so you can generate documents in seconds
✨ Improvements
  • 🧾 Quote PDFs: Download quote PDFs even while a quote is still in draft.
  • 🗂️ Projects & Requests: Default sorting now prioritizes time in phase.
  • 📊 Portfolio: “Time in Stage” is now labeled Time in Phase, and shows consistently.
  • 🔴 Invoices & Bills: Due amounts are now highlighted in red for faster visibility.
  • 🔢 Invoice totals formatting: Improved readability with better number formatting.
  • 📤 Larger API file uploads: Upload larger files via API using streaming.
🛠️ Fixes
  • 👀 Smart View: Fixed issues where projects could disappear after a status change and where totals could show as 0.
  • 🧰 Work orders: Fixed site selection behavior for clients with a single site.
  • 🏛️ AHJ workflows: Fixed several cases where AHJ status/requirements didn’t reflect correctly.
  • 🚪 Portal request experience: Fixed text wrapping in request dropdowns and portal preview edge cases.
  • 💳 Payments onboarding: Fixed cases where Stripe onboarding could be blocked by logo upload timeouts.
  • 📁 Files in forms: Fixed missing “Shared on Portal” badge for form files.
  • 🖼️ Logo upload: Preserved logo aspect ratio when uploading.
  • 💬 Comments: Fixed duplicate tagging display in comments.
We’ve shipped a round of updates focused on
cleaner navigation
,
stronger workflow guardrails
,
invoicing improvements
, and
reliability fixes
your team will feel day-to-day. Here’s what’s included:
Platform/Web 2.88.12 Updates 🌐
Features & Enhancements 🎉
  • Sites card now shows all non-archived records
A clearer view of active records without archived items getting in the way.
  • Smarter links after closing a request
When closing a request creates a Work Order or Project, the activity feed link now opens the
exact record
in context (
Client → Site → Work Order/Project
) instead of taking you to the generic work list.
  • AI Invoices
Added AI-assisted invoicing support to help streamline billing workflows.
  • Comments on form files
Added support for collaboration directly on form-related files.
Improvements 🛠️
  • Call recording disclosure messaging
Added clearer disclosure messaging during calls for transparency.
  • Default “Current User” filtering
Some views now default to the current user to reduce noise and help you focus.
Screenshot 2025-12-15 at 6
Fixes & Reliability Improvements 🔧
  • Comment attachment display fixed
Comment attachments now render correctly.
  • Workflow guardrail for won requests
Prevents closing “Won” requests without an assigned workflow to avoid misconfigured states.
  • Payments setup stability fix
Resolved an issue caused by clicking “Setup Payments” repeatedly.
  • Service Work Orders: Site linking fixes
Fixed cases where work orders were missing a Site link and backfilled missing Site IDs where needed.
  • Solargraf integration reliability
Fixed an issue where the signed proposal webhook could be removed after execution.
We’re excited to share the latest improvements now live across Coperniq. These updates focus on
getting paid faster
,
streamlining workflows
,
improving mobile field execution
, and
boosting reliability/performance
. Here’s what’s included:
Platform/Web 2.88.x Updates 🌐
Features & Enhancements 🎉
  • Payment links + invoice emailing with attachments
    You can now create payment links and email invoices with the invoice attached, helping speed up collections and reduce back-and-forth.
  • Improved Documents for emailing + portal downloads
    Updates to how documents are used when
    sending emails
    and
    downloading from the portal
    for a smoother client experience.
  • Ask AI: Create Workflow
    Faster workflow creation using AI-assisted setup.
  • Manual workflow ordering
    You can now reorder workflows manually to match how your team operates.
  • Backdate invoices and due dates
    Added support for backdating invoice and due dates when you need more flexibility.
  • Primary contact management enhancement
    Improved ability to change the primary contact.
  • Phone improvements: mute during calls
    Added mute functionality while on an active phone call.
  • Client auto-ID quick action
    The top bar is now clickable for a faster client auto-ID action.
Fixes & Reliability Improvements 🔧
  • Work list performance improvements
    Significant optimization to reduce slowdowns in the work list.
  • Automation timezone correctness
    Fixes for timezone-related issues across automations (including SMS reminders and next-visit scheduling).
  • Email + deliverability safeguards
> Better handling of email attachment size (validation + optimization)
> Fixes for invoice send failures caused by missing templates
>Fix to prevent edge cases where emails could be sent to extra unintended recipients
  • Permissions accuracy for notes/comments
    Users with limited permissions can no longer bypass intended restrictions; UI also hides Notes where creation isn’t allowed.
  • Docs labeling consistency
    Improvements to file field labels and visibility of original/global labels after relabeling.
  • Accounting (QBO) improvements
    Fixes to reduce duplicate sub-customers and improve invoice description mapping.
  • Stability improvements
    Better resilience so background processing recovers more reliably after unexpected database interruptions.
  • Additional fixes across service plan imagery, exports, maps, and data integrity edge cases.
Portal 2.25.2 Updates 🌞
Fixes 🔧
  • Portal PDF download fix
    Improved reliability when clients download PDFs from the portal.
Mobile 2.0.6 – 2.0.7 Updates 📱
Features & Enhancements 🎉
  • Timesheets on mobile work orders
    Create, edit, and manage timesheets directly from the field.
  • AI-assisted text in rich text inputs
    Faster drafting and cleanup for notes and rich text fields.
  • Improved mobile invoice sending (email + PDF)
    Fixes and upgrades to mobile receivables flows for sending emails and PDFs.
  • Choose your maps app
    Users can select which maps app to open when tapping an address.
  • Work orders link to related requests
    Easier navigation between related records.
Fixes 🔧
  • Photos in comments visible again
    (for affected versions)
  • Notification spacing/text issues resolved
  • Invoice UI layout improvements
    (including spacing/margins and keyboard behavior)
Since our last update we're introduced a number of changes that improve document management, speed of handoff from sales to project managers and service managers, a better way of managing all work in a centralized plane, as well as a helpful AI copilot to assist with information retrieval and common project actions. Let's dive in!
📁 Docs Management - Toggle between List & Grid Views & 'Form Folders'
image
View folders using the new Grid View
image
You can now treat Forms as if they were Folders and scan all contents using List or Grid View
You told us the old List view was fast, but Grid with thumbnails is far more helpful for QA teams, lender/inspector compliance photos, and quickly skimming visual content—so we added an instant List↔Grid toggle. We also introduced “Form Folders” and a single virtual folder to browse form photos in one place, making large libraries effortless to navigate.
  • QA reviews installation photos in Grid to verify workmanship before closeout.
  • PMs assemble compliance packs for lenders/inspectors by skimming thumbnails and multi-selecting files.
  • Teams browse all form images via the virtual folder to spot gaps without digging through jobs.
📝 Work Management - Improved List View for Work Orders, Forms, Reminders, & Action Items
image
Navigate all Work assigned to you or your teammates, grouped into Open, In Progress, & Closed
A unified, faster List now includes Work Orders, Forms, Reminders, and Action Items—directly addressing feedback that these were missing. Powerful filters, saved views, and bulk operations provide “nothing left on my plate” peace of mind and help leaders balance workloads across the team.
  • An engineer clears today’s tasks by filtering “Me • Due Today/Overdue,” then bulk completes what’s done.
  • A manager load-balances by saving views per owner/status and reassigning items in bulk.
  • Coordinators nudge follow-ups by bulk-updating due dates and adding reminders inline.
🙋Sales Handoff - Track Closed Won/Lost Requests & one-click create Projects/Service Work Orders
image
Create Projects or Service Work Orders with one click when closing Requests
Convert a qualified request into execution with one click—either create a multi-phase Project or a Service Work Order for one-off visits or recurring plan work. New Won/Lost statuses capture reasons for better pipeline analysis while auto-carrying client/site/scope/attachments forward to eliminate re-entry.
  • Sales marks Closed Won → Project to spin up phases/tasks and start scheduling immediately.
  • For maintenance programs, Closed Won → Service WO sets cadence, SLAs, and asset links.
  • Mark Closed Lost with reason codes to analyze pricing, timing, or ICP fit trends.
🤖 Coperniq AI - Copilots for your Clients, Requests, & Projects
image
Imagine a helpful sidekick that knows everything about every Client, Request, & Project and is there to help 24/7/365
Coperniq AI understands your records—including standard & custom properties, workflow state, and all record communications (internal notes, external SMS, email, and portal messages). It can create comments and create reminders today, with more actions coming soon, so your team spends less time hunting and more time doing.
  • Ask, “What’s blocking Project Alpha and who owns the next step?” and have the copilot cite the source.
  • Say, “Add a reminder to call the inspector Friday and tag Tina,” and it’s created on the record.
  • Prompt, “Summarize the last week’s client thread and suggest next-step tasks,” then post as a comment.
As always, these updates reflect our commitment to providing you with powerful, flexible tools to help unify your sales, project management, service management, & asset operations.
We appreciate your partnership and welcome your feedback as we continue to enhance our platform!
We are excited to announce a few key enhancements centered around deadline management & powerful automation features.
[NEW] ⏰ Dynamic Work Order Due Dates
Work order templates now support dynamic due date settings, allowing you to automatically set deadlines relative to creation dates (for example, "3 days after created date"). This enhancement helps streamline project timelines and ensure consistent task management across your operations.
[IMPROVED] 🤖 Enhanced Automation Triggers
Two powerful new automation triggers have been added to enhance your workflow automation:
  • Trigger Automations when Projects or Requests are created with a specific Workflow (previously you were only able to trigger these from a Project or Request moving from/to a specific Stage)
  • Trigger Automations when Work Orders are created with a specific Template (previously you were only able to trigger these from a Work Order moving from/to a specific Status)
Screenshot 2025-01-27 at 12
Like all other Triggers, these can send our Emails, SMS, as well as trigger 3rd party tools via our "Call webhook" Action.
These updates reflect our commitment to providing you with powerful, flexible tools to keep your projects running smoothly and on time, as well as alleviating manual steps in your processes.
As always, we appreciate your partnership and welcome your feedback as we continue to enhance our platform!
We are excited to announce the release of Workflow 1.5 and Portal 2.13, bringing significant improvements to project management workflows and portal customization options.
Workflow 1.5 Enhancements:
⭐ Project Workflow Improvements:
  • Enhanced Project Management:
    Completely redesigned work management interface with improved task visualization
  • Smarter Task Dependencies:
    Improved handling of task dependencies and progression logic
  • Retroactive Workflow Udates:
    All workflow improvements automatically apply to existing projects
🛠️ Portal Settings:
  • Customizable Request Button:
    New ability to show/hide the request button
  • Event Display Controls:
    Flexible configuration for displaying overdue events
🔔 Enhanced Notification System:
  • Scheduled vs Dispatched Notifications:
    Separate immediate notifications for scheduled and dispatched events
  • Visit Reminders:
    Configurable visit reminders with custom timing
  • Notification Templates:
    More robust & customizable message templates for improved clarity & branding
📊 Analytics & User Interface:
  • Extended Date Ranges:
    Added "This" and "Future" date ranges for better reporting
  • Document Management:
    Improved notification system for portal document uploads
  • Bulk Operations:
    Redesigned interfaces for bulk editing work orders and records
Portal 2.13 Enhancements:
⭐ User Experience Improvements:
  • Project Visibility:
    Better handling of archived projects
  • Stage Visualization:
    Enhanced clarity in project stage display
  • Login Simplification:
    Streamlined phone number format in login process
These updates represent our ongoing commitment to improving workflow management and the user experience for your clients. We value your feedback as we continue to enhance our products. Thank you for trusting Coperniq with your business!
Platform 2.49 Enhancements
⚙️ Workspace Settings Improvements:
  • Streamlined Role Management:
    Complete redesign of the roles configuration interface for better usability
  • Enhanced Label System:
    Rebuilt label management system with improved organization and clarity
📝 Work Order Enhancements:
  • Clearer Instructions:
    Improved formatting and clarity for work order instructions, checklists, and linked forms
  • Location Services:
    Updated geolocation notifications for automatic clock-in/out features
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